Candy 96 Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Candy 96 Casino in relation to your use of the website, your player account and any related gambling or entertainment services made available through the website. They apply to all visitors, registered players and other users. Additional rules may apply to particular games, promotions, payment methods or features. Those rules will be shown where relevant and should be read together with these Terms & Conditions.

You are responsible for reading the current version of these terms before using the website. The terms may be updated from time to time to reflect changes to the services, legal requirements, security procedures or operating practices. Any updated version will apply from the time it is published, unless a different effective date is stated. Continued use of the website after an update means that you accept the revised terms.

Eligibility and lawful use

You may use Candy 96 Casino only if you are legally permitted to do so in the place where you are located. You must meet the minimum legal age for online gambling applicable to you and comply with all relevant laws and regulations. You are responsible for checking whether access to online gambling services is lawful in your state, territory or country. Access must not be obtained from a location where the services are restricted or prohibited.

• You must provide accurate, current and complete information when registering or using an account.
• You must not create or use an account for another person.
• You must not allow another person to use your account or payment method.
• You must not use the website for an unlawful purpose, fraud, money laundering or any other prohibited activity.
• You must follow these terms, applicable game rules and any reasonable security instructions.

Candy 96 Casino may refuse access, decline an application, restrict an account or suspend services where this is reasonably necessary for legal, regulatory, security, verification, responsible gambling or operational reasons. Any action taken will be handled in accordance with applicable requirements and the information available at the time.

2. Accounts, verification and player responsibilities

Account registration

To use features that require registration, you must create a player account using your own details. You are responsible for ensuring that the information provided is truthful and remains up to date. If your circumstances or personal details change, you should update the information through the available account tools or follow the relevant support process.

Only one account may be opened per person unless Candy 96 Casino expressly permits otherwise. Multiple accounts, duplicate registrations or accounts created to obtain an unfair advantage may be closed or restricted. Where more than one account appears to relate to the same person, household, device, payment source or other relevant connection, additional checks may be required.

Identity and security checks

Candy 96 Casino may ask you to verify your identity, age, address, payment ownership or source of funds. Verification may involve documents or information from reliable sources. You should provide requested information within the stated timeframe and ensure that documents are genuine, readable and current. Services or transactions may be delayed, limited or unavailable while checks are being completed.

You must keep your login details confidential and take reasonable steps to protect your account, computer and mobile devices. Do not share passwords, access codes or verification information with anyone. You should notify Candy 96 Casino as soon as possible if you believe that your account has been accessed without permission, your details have been compromised or a transaction appears to be unauthorised.

1. Use a strong, unique password and keep your device software reasonably up to date.
2. Check account activity and transaction records regularly.
3. Log out after using a shared or public device.
4. Do not use tools or software designed to manipulate games, account functions or promotional systems.
5. Co-operate with reasonable security and verification requests.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the circumstances show that you took reasonable care to protect your account. Candy 96 Casino may investigate unusual activity and may take protective action while an investigation is underway.

Account closure

You may ask to close your account at any time. You should stop using the account and complete any requested steps before closure. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputes or suspected misuse. Candy 96 Casino may also suspend or close an account where required by law, where terms have been breached, where the account presents a security concern or where continued access is not appropriate.

3. Deposits, withdrawals and promotions

Payments and funds

Available payment methods, processing instructions and any applicable conditions will be displayed on the website. You should use only a payment method that belongs to you or that you are authorised to use. Payments made using a third party's card, account or other instrument may be refused or reviewed. You remain responsible for checking transaction details before confirming a deposit or withdrawal.

A deposit must be made for the purpose of using the available services and must not be used to support unlawful activity. Candy 96 Casino may apply reasonable checks to confirm the ownership and source of funds. A transaction may be held, reversed, rejected or delayed where information is incomplete, a payment provider declines it, verification is pending or legal and security requirements apply.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any conditions clearly stated when the request is made. You should ensure that your account information and nominated payment details are accurate. Processing times can depend on the payment method, financial institution, verification status, weekends, public holidays and other factors outside the website's control. No withdrawal timing should be treated as a guarantee unless expressly stated.

You are responsible for any fees, charges, taxes or reporting obligations that apply to you in connection with deposits, withdrawals, winnings or account activity. You should obtain independent financial or tax advice if you are unsure about your obligations. Candy 96 Casino does not provide personal financial, tax or legal advice.

Games and promotions

Games are provided for entertainment and may involve financial risk. Outcomes are not guaranteed, and past results do not predict future results. You should understand the rules of a game before participating and should never wager more than you can afford to lose. Game availability may vary according to location, account status, technical requirements or applicable restrictions.

Promotions, bonuses, rewards and competitions may be subject to separate promotional terms. Those terms may explain eligibility, qualifying activity, expiry, wagering or playthrough requirements, maximum values, game restrictions, withdrawal conditions and other limitations. You should review the complete conditions before opting in or using a promotional offer. If promotional terms conflict with these terms, the specific promotional terms will apply only to that promotion to the extent of the conflict.

Candy 96 Casino may withdraw, change or cancel a promotion where this is necessary because of an error, misuse, technical issue, legal requirement or other reasonable operational reason. A promotion must not be claimed or used more than once where doing so would breach its terms. Accounts or transactions associated with abuse, manipulation or dishonest conduct may be excluded from promotional benefits.

4. Responsible gambling, privacy and website use

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of your time and spending, and do not chase losses. Never gamble when you are upset, under the influence of alcohol or drugs, or unable to make clear decisions. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support from an appropriate Australian service or qualified professional.

• Set personal limits for deposits, spending, time or play where tools are available.
• Take regular breaks and avoid increasing stakes to recover previous losses.
• Do not borrow money or use essential household funds for gambling.
• Use account restriction, cooling-off or self-exclusion options where available.
• Ask for help promptly if you are concerned about your gambling or someone else's gambling.

Requests for account restrictions or self-exclusion should be made using the available account or support process. A restriction may affect access to games, deposits, promotions or other services. You must not attempt to bypass a restriction by opening another account or using another person's account. Responsible gambling measures are intended to support safer play, but they cannot remove every risk, so you remain responsible for your decisions and account use.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide services, manage accounts, process payments, complete identity and security checks, meet legal obligations, prevent fraud and improve the website. You should read the Privacy Policy for further information about collection, use, disclosure, storage and your privacy choices.

By creating an account, you may receive service messages relating to account security, transactions, verification, responsible gambling and changes to the website. Marketing communications will be managed in accordance with applicable requirements and available communication preferences. You should keep notification settings current so that important account information can reach you.

Website availability and acceptable use

The website may be changed, interrupted, suspended or withdrawn without notice where reasonably necessary. Access can be affected by maintenance, telecommunications networks, internet service providers, device settings, software, cyber incidents or events outside reasonable control. Candy 96 Casino does not promise that the website will always be available, uninterrupted, error-free or suitable for every device.

You must not copy, modify, frame, reproduce, reverse engineer, interfere with or commercially exploit the website or its content except where permitted by law or expressly authorised. You must not introduce malicious code, use automated access that places an unreasonable load on systems, attempt to bypass security or disrupt another user's access. Website content is provided for personal use and remains subject to applicable intellectual property rights.

Liability, complaints and governing law

To the extent permitted by law, Candy 96 Casino is not responsible for losses caused by your failure to follow these terms, incorrect information, unauthorised account access resulting from your lack of reasonable care, interruptions outside reasonable control or use of the website in a way that is not permitted. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

If you have a question or complaint, review the relevant information available on the website and use the applicable support or complaints process. Provide enough information for the matter to be investigated, including the account details and transaction information requested through the proper channel. You should keep records of important communications and allow reasonable time for review.

These terms are intended to operate consistently with applicable Australian laws and any mandatory rights that apply to you. If a court or competent authority finds a provision invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision immediately does not waive the right to enforce it later. The version of these terms published on the website is the current version, subject to any stated effective date.